Mission

Talent is everywhere, opportunity is not. Zero Gravity is changing that.

Zero Gravity’s mission is to power ambitious students from low-opportunity backgrounds into top universities and careers, first in the UK and then worldwide.

Through our award-winning app, we provide students with the support they need to make it to the top. Whether it’s 1-2-1 mentoring, live masterclasses, exclusive opportunities, or a membership community of likeminded peers - Zero Gravity is the anytime, anywhere app that makes students ambitions a reality.

We’ve already supported 15,000 students from low-opportunity backgrounds into leading UK universities, deployed £2m of scholarships, and partnered with 30+ elite employers to power our members into careers. But we’re just getting started…!

‍Key Responsibilities:

• Lead the strategy driving member engagement on the Zero Gravity platform
• Design and lead initiatives to attract new users to the platform, especially targeting students from low-opportunity areas
• Increase user retention through creative initiatives and campaigns, ensuring members actively engage with new and existing platform features
• Recruit, manage, and develop a small team (initially 3 people) to deliver member acquisition and retention strategies
• Craft and execute a community engagement strategy that increases retention and usage of key platform features such as mentoring, masterclasses, learning pathways, and job opportunities
• Set KPIs for the team, monitor performance, and use insights to refine strategies and maximise impact
• Oversee the creation of inspiring, high-quality content (e.g., blog posts, newsletters, social media) and deliver virtual/in-person events such as webinars and workshops
• Work closely with the product team to align engagement efforts with new features and provide member insights to inform product development

Necessary Skills and Experience

• Proven track record of driving user engagement in subscription-based digital businesses
• Experience managing teams focused on user engagement/acquisition
• Strong analytical skills with the ability to interpret data, identify trends, and set KPIs
• Demonstrated success in creating and executing innovative engagement strategies
• Excellent communication skills, both written and verbal, with the ability to inspire and connect with a growing community of Zero Gravity members
• Knowledge of social media, digital marketing, and community management best practices

Desirable Skills and Experience 

• Knowledge of the UK education and early careers sector
• Familiarity with the needs and challenges of students from low-opportunity backgrounds
• Previous experience working in a startup/scale up company

Benefits

📈 | Share options: Own a piece of Zero Gravity with our 'Zero Gravity For All' options scheme

💂‍♀️ | Central London Office: Work from our beautiful Zero Gravity HQ nr Old Street, while enjoying flexible WFH options

🩺 | Private Healthcare: Extensive private health insurance, including dental, mental health support, and gym discounts

💳 | Zero Gravity Card: £500 annually to spend on your personal development with your very own Zero Gravity Card

🏃‍♀️ | Fortnightly Socials: Every two weeks, join us for fun team socials, completely on-the-house. Quarterly, we go big with sports days, BBQs, and more

🎄 | Christmas Shutdown: Enjoy 3 extra festive days off, plus 25 days of annual leave and 8 bank holidays

💻 | Brand New MacBook: Get the latest Apple gear to stay ahead of the game

Culture

Culture has always been a core focus of Zero Gravity. We believe that if you build a high-performance culture, you can defy the odds and achieve incredible outcomes.

Zero Gravity has been recognised as a leading employer with a unique startup culture. We’ve recently been named as the 30th best company to work for in the UK by Great Place To Work, won over 10 awards for our culture, and received a Glassdoor rating of 4.9 based on over 30 reviews from our current and former team members. We’ve also recently been named as the 36th fastest growing startup by Sifted!

Our company values underline everything we do, from our day-to-day ways of working to the people we hire. They are:

1. Stand up straight: We say what we think and mean what we say. We’re straight talkers who hold ourselves and others to a high standard, owning our mistakes and always striving for improvement.
2. Run towards danger: We push ourselves to the limit and refuse to stand still. We embrace imposter syndrome by taking risks, failing fast, and venturing into the unknown. Because playing it safe ≠ progress.
3. Change it up: Innovation comes from challenging convention. So we say no to the status quo and constantly seek to disrupt our own thinking. Because the best ideas are often found in the strangest of places.

Make it happen: We focus on creating incredible results rather than obsessing over process. There’s an inherent drive in our work: a bias toward taking action, moving fast, and delivering what matters.

‍