inrehearsal was launched in 2017 in response to a growing demand for high-quality experiential learning programs & resources. Our objective is simple: to connect organisations with subject matter experts, industry-leading trainers, and innovative new ideas through on-demand digital content, broadcast-quality video classes, and live events. They now support hundreds of clients worldwide, including McDonald's, BMW, Starbucks, Deloitte, and Farfetch.

With an inrehearsal membership, clients have access to:

• Hundreds of on-demand, downloadable masterclasses, all delivered by industry experts
• An ever-growing library of pre-made eLearning courses and resources
• Unlimited tickets to fortnightly events on key topics like Inclusion, Innovation & Management
• A full suite of integration tools - SCORM, download, SSO platform, embed, etc.
• A Netflix-style streaming platform - Easy to use, mobile-friendly, SSO learning streaming platform with instant access to the inrehearsal library, events, and eLearning courses.

The Opportunity:

What the Role Involves:

You will manage operational aspects across the business.

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● Oversee the end-to-end management of new content releases each month, working closely with production teams, translation partners, and admin
support to ensure we stay on track with our content release schedule.
● Lead key strategic projects within operations to improve the quality of the inrehearsal product and services and optimise efficiency in delivery and management
● Be the custodian of the library, supporting the Customer Success team by troubleshooting content & technical errors and accessibility issues as and when they arise.
● Assist the customer success team with reporting needs as required.
● Oversee contractual agreements with third parties and subject matter experts.

You'll be a great fit if:

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● You have experience working in B2B operations or product management.
● You’ve worked in Learning & Development—maybe for an LMS, a digital content provider.
● You’re excited by the challenges of refining operational processes and have a keen eye for attention to detail.

● You’re energized about joining a small hybrid team at an exciting stage of growth—you enjoy the freedom of working autonomously and hitting individual goals, but also want to feel like you’re part of something bigger.
● You’re curious, motivated, and have a growth mindset—you’ll be supported to try and fail, contributing to a psychologically safe, high-trust team.
● You’ve worked with a CRM before (e.g., Hubspot, Pipedrive) and tools like Intercom.
● You’re digitally proficient and have a working understanding of, digital file types and media management, AI and desktop/web-based software—you feel comfortable triaging technical inquiries.

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Company benefits:

• Hybrid working. 3 days a week in the office, 2 from home
• Extended Leave: 28 days + bank holidays + an additional day off for your birthday + we close between Christmas and New Year.
• Private Medical Insurance: full cover on Bupa Healthcare.
• Proper Parental Leave: 3 months full pay for all new parents regardless of gender.
• The Right tools For The Job: brand new Mac and work-from-home setup allowance.

Interview process: Will require approximately 3 hours over a few weeks, including a practical task.